Frequently asked questions
How SmartInvest works, what to check before you invest, and what happens after. If your question isn't here, get in touch.
Getting started
What is SmartInvest?
SmartInvest is a real-estate investment platform based in Bangalore, India. It lets individual investors put money into specific, vetted property opportunities through fractional ownership, instead of buying a whole property outright.
What is fractional ownership?
Several investors pool capital to fund a single real-estate opportunity and share in its returns in proportion to what each puts in. You get economic exposure to the property without having to buy or manage it yourself.
How do I create an account?
Register with your email address and a password, then confirm your email using the link we send. Once your email is verified you can browse opportunities; to invest, you also need to complete identity verification (KYC).
Who can invest?
You need to be at least 18 years old, complete KYC with a valid PAN and Aadhaar, and have an Indian bank account. If you are an NRI, mention it during onboarding and the team will confirm whether you can take part in a given opportunity.
Investing
How does investing work?
Browse the opportunities, open one you're interested in, and submit a request through the I'm Interested form. The team then contacts you — usually within 24 hours — to confirm availability, share the agreement and payment details, and complete the paperwork. Your investment appears in your dashboard once it is recorded.
Is there an online payment step?
No. SmartInvest does not take payments through the website. After you submit a request, the team arranges the transfer directly with you, into the account named in your investment agreement.
What is the minimum investment?
There is no platform-wide minimum. Each opportunity sets its own minimum ticket size, which is shown on the listing.
What documents do I need for KYC?
Your PAN and your Aadhaar. You upload these once; a reviewer checks them and approves your account before you can invest. If something is missing you can resubmit. Bank details are collected separately by our team once you are ready to invest.
Can I invest in more than one opportunity?
Yes. You can hold positions in several opportunities at once, and your dashboard shows them together with your overall portfolio value and estimated income.
Returns and risk
What returns can I expect?
Each opportunity shows a projected annual return based on the assumptions for that specific property — a mix of rental income and expected appreciation. Projections are estimates, not commitments, and actual returns vary.
Are returns guaranteed?
No. Returns are not guaranteed. Property values, rents, demand and exit timing can all move against the projections, and you could get back less than you invested.
When are returns paid out?
It depends on the opportunity. Some pay rental income periodically during the term; for others the return is realised only when the asset is sold at the end of the term. The payout approach is stated on each listing.
What are the main risks?
Property markets can fall; a project can be delayed or cost more than planned; a tenant can leave or default; an exit can take longer or happen at a lower value than expected; and your capital is committed for the term, so it is not readily accessible. Read the opportunity documents and consider the downside case before investing.
Fees, lock-in and exit
Does SmartInvest charge a fee?
Any fees that apply to an opportunity are set out in that opportunity’s documents, which you review before you commit. Check the listing and agreement for the specific costs.
What is the lock-in period?
Each opportunity has its own lock-in period — the minimum time your capital is committed — shown on the listing. It usually runs for the length of the investment term.
Can I exit early?
Fractional real-estate investments are illiquid. There is no marketplace to sell your position before the end of the term, so only invest money you can leave committed for the full lock-in period.
How does the exit work?
Each opportunity states its intended holding period and how the exit is expected to happen — usually a sale of the underlying property, with net proceeds distributed to investors in proportion to their share. Exit timing and value are targets, not guarantees.
Trust and security
Is SmartInvest regulated?
SmartInvest opportunities are private investments. They are not regulated as a REIT and are not registered with SEBI, so there is less external oversight than with a listed instrument. The opportunity documents and your own due diligence matter.
Is my investment backed by a real asset?
Yes. Each opportunity is tied to a specific, identified property. The listing and its documents describe the property, the ownership structure, and what rights you hold.
How is my personal and KYC data handled?
Your identity documents and bank details are collected only to verify you and to prepare your investment agreement. Access is limited to the team members who process verification and investments.
Account and support
How do I track my investments?
Your dashboard lists every recorded investment — the amount, the opportunity, its status, and an estimate of the income it generates — along with your total portfolio value.
How do I contact support?
Use the contact page on the site, or the channels shown in your investor dashboard once you have an account.
Still have a question?
Reach the team and we'll get back to you.